Bronwyn Zurla from our University Travel Team

“Don’t even know how to thank you for getting me on that flight last night. I had absolutely no problem at the AA counter in the airport, took them just 5 min, and my seat was 22C.  You did magic finding me that seat and guided me through this horrid process.  In fact, without you, it would have been just endless misery.  I am not sure how I missed your last call last night, but the voice message from you pinged just as I was done with the agent at AA counter.  Other people were there for 30-40 min trying to figure things out. I got home after 1am, but I was so happy!  I could have been still flying.”