“Thank you very much for checking up on me. The trip went very well. All flights were on time and your service was superb! I travelled well.”

“Rudy, I wanted to express my thanks to you for handling the problem that I had this past Monday 10/26 where United cancelled my flight to San Francisco at around 4AM PST. I found out about the flight cancellation about 2 hours later when I was on my way to …

“Hi Terrie, Everything went really well, thank you for checking on me! I had such great customer service from you. I don’t have any suggestions, just my sincere thanks for such a good work travel experience.”