From time to time I have seen different numbers for the after-hours service. Does it really matter which one I use?
Great question, and the answer is yes, is does matter. Each of our clients has a unique phone number to call for emergency after-hours service. Your number is listed on your itineraries as well as on your company’s travel webpage. Using the number assigned to your company ensures that you reach agents who can access your records and know how to assist you, while also allowing us to track phone stats by company.