Ray Farnam of our meeting travel team
“I have nothing but sincere thanks to you for your prompt & efficient service. As you know, I wasn’t approved for travel until 3:00 Friday afternoon (the last working day before I was due to leave for the conference). When I called you I was in a near state of panic. You were able to reserve a direct flight and send me the itinerary within 10 minutes after I called. We don’t see turnarounds like that in my line of work.
Many thanks.”